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Swiss Chalet Rant


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Published February 6, 2009 @ 23:05 by Tania in Shopping and Stuff

My entire family likes Swiss Chatel chicken. And I feel like it is a healthier alternative when eating out.

But I just can't do it anymore. Swiss Chalet - why do you make it so hard to get your delicious chicken and sauce?

We tried the drive-thru at Harvey's option. So ridiculously slow. And I've been honked at.

Next delivery. Half the time the order is wrong. How can you forget the sauce for a quarter chicken dinner? Oh - your driver can bring it by next time they are in the area? Great! Now I can drink it before bed.

Two weeks ago we wanted to eat in the dining room. The entrance was packed, and the hostess recommended that we pick-up take-out as the wait would be, "at least 30 minutes. And with the kids!" 20 minutes later I was leaving with our food and the entrance was EMPTY! The &@$! Hostess didn't want us with the kids. Isn't Swiss Chalet a family restaurant?

Tried the Call Ahead option. The first time I was yelled at by another customer for jumping the queue while trying to pick up my order. The manager actually ignored me when I asked about the proper process for pick-up when I've called ahead.

Tonight I tried call ahead again, but sent my husband. "It will be ready in 15 minutes." Really? Try 35!

Swiss Chalet! Please - what is the best method of procuring your delicious yet elusive chicken? I need to know!


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